Last Updated: January 2026

HiBet Privacy Policy – Our Commitment to Protecting Your Information

hibetSharing your personal information with us means placing your trust in us. This privacy policy was created to honour that trust. What data is collected, why it's collected, and how it's stored – everything is laid out here openly and clearly.

Our commitment: hibet Never sells your personal data. Information is shared with third parties only to facilitate service delivery, and only what is strictly necessary.

What's on This Page
  • What Information Is Collected
  • How Your Information Is Used
  • Cookies & Tracking Policy
  • Sharing data with third parties
  • Your rights
  • Security measures

How hibet protects your data

Proven by actions, not words – your privacy genuinely matters to us

256-bit SSL Encryption
hibetEvery transaction and login on our platform is protected with bank-grade encryption. Your data cannot be intercepted or read in transit.
Secured Database
Members' personal data is stored on separate encrypted servers. General staff have no access to this data — only authorized teams can view it.
Data is never sold
hibet does not sell your data to any advertising agencies or data brokers. You are not a product — you are our member.
Minimal data collection
Only the data strictly necessary to provide our services is collected. No unnecessary information hibet Does not collect.
You're in control of your own data
You have the right to request access to, correction of, or deletion of your personal data. hibet This request is handled with full respect.
Regular Security Audits
hibet-'s security team regularly tests and updates the platform for vulnerabilities to keep your information safe at all times.
Section 01
What data we collect

hibetWhen you register and use the platform, certain information is naturally generated. We collect this data for specific reasons — nothing is gathered without purpose.

Directly provided data

When you hibetWhen you register at -, the information you provide directly:

  • Full name & date of birth (for age verification)
  • Mobile number & email address (for communication)
  • Password (stored in encrypted form, never visible to anyone)
  • Identity document details for KYC verification (only when required)
  • Mobile banking number for payments

Automatically collected data

Some technical information is collected automatically while you use the platform:

Data typeWhy it is collected
IP addressSecurity & Fraud Prevention
Device type and OSFor the platform to function properly
Browser informationTo improve your experience
Login time and dateFor account security
Betting HistoryFor service delivery & dispute resolution
Transaction recordsFor financial security & regulatory compliance
Section 02
How Collected Data Is Used

hibetData collected by is used solely for the purposes listed below. If it is ever used for any other purpose, you will be informed in advance and your consent will be sought.

  • Service Delivery: For managing accounts, processing payments, and operating betting activities.
  • Identity Verification: To complete the KYC process and verify age requirements.
  • Contact: For important notices, transaction confirmations, and customer support.
  • Security: To detect fraud, money laundering, and other irregular activities.
  • Improvement: For analytics purposes to improve your platform experience.
  • Legal Obligations: Where required to comply with applicable laws and regulations.

Marketing communications: hibet Promotional emails or SMS are only sent with your consent. You can unsubscribe at any time.

Section 03
Cookies & tracking technologies

hibetCookies and similar technologies are used on the website and app. These are small data files stored on your device.

Types of Cookies

Cookie typePurposeCan be disabled?
Essential CookiesLogin sessions & securityNo (required)
Functional cookiesRemembering language and preferencesYes
Analytics cookiesTraffic AnalysisYes

Optional cookies can be disabled from your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

Section 04
Sharing Data with Third Parties

hibet does not sell your data. However, in certain circumstances, information may be shared with trusted partners:

  • Payment Providers: Payment details are shared with bKash, Nagad, Rocket, and banks as required to process transactions.
  • KYC Service: Information may be shared with authorized verification agencies for identity verification purposes.
  • Technology Partners: Technical data is shared with cloud and infrastructure providers for platform operations.
  • Legal Authorities: Data may be disclosed under court order or other lawful legal requirements.

Each third party hibetoperates under a confidentiality agreement with and is not permitted to use your data for any other purpose.

Section 05
Data Retention Period

hibet Your data is not retained indefinitely. A separate retention policy applies to each type of information:

  • All personal data is retained for as long as your account remains active.
  • Even after an account is closed, financial transaction records may be retained for up to 5 years as required by law.
  • KYC documents are retained for a maximum of 5 years after account closure.
  • Support chat records are kept for up to 2 years.
  • Data is permanently deleted once the specified retention period ends.

Please note: You may request deletion of your data without needing to provide a specific reason. Once a request is received, within 30 days hibet Will complete the process.

Section 06
Your Privacy Rights

hibetAs a member of -, you have several rights over your personal data. Knowing these rights puts you in charge of your own privacy.

Right to access
About You hibetYou can request to know what information is held about you at -.
Right to rectification
You can request corrections to any inaccurate or outdated information.
Right to erasure
You can request deletion of your personal data when certain conditions are met.
Right to Restrict Processing
You may request that the processing of your data be restricted under certain circumstances.
Right to Data Portability
You can request a copy of your data in a portable format.
Right to Object
You can object to the use of your data for specific purposes.

To exercise any of these rights, email us at support@hibet.life or reach out via live chat. hibet Will respond within 30 days.

Section 07
Minor Protection & Sensitive Data

hibet Strictly prohibits registration by anyone under the age of 18. No data from minors is collected or processed. If a minor accidentally creates an account, it will be closed and all associated data will be permanently deleted.

Sensitive information such as religion, political opinions, health data, or ethnic identity hibet is not collected. The only exception is health-related information under our responsible gaming program, which members provide voluntarily.

If you're suspicious, let us know: If you believe someone has opened an account in your name without your permission, contact support immediately. hibet Will investigate and take prompt action.

Section 08
Policy updates & contact information

hibet This privacy policy may be updated at any time. For significant changes, a notice will be sent to your registered email or mobile number. For minor updates, only the "Last Updated" date on the page will be changed.

Even after changes hibet Continued use of the platform after a policy update will be considered acceptance of the new terms. It's worth taking a moment to review any changes when you receive a notice.

Privacy Contact

  • Email: support@hibet.life (Subject: Privacy Request)
  • Live Chat: Available 24/7 on the platform
  • We typically respond within 7 business days

FAQs

Yes, hibethas a referral program. Your profile includes a unique referral code or link. When a friend registers using your link and makes their first deposit, both of you receive a bonus — you get the referral bonus, and your friend gets the welcome bonus. The referral bonus amount is based on your friend's deposit and is determined by the current promotion rate. Your friend must use your referral code at the time of registration to qualify for the bonus. Full terms and conditions are available on the promotions page.

Yes, absolutely. hibetResponsible gaming tools are available in the settings menu. You can set deposit limits — choose the maximum amount you wish to deposit on a daily, weekly, or monthly basis. Limits take effect immediately once set; a 72-hour waiting period applies if you wish to increase them. For a cooling-off period, you can take a break of 7, 30, or 90 days — during which logging in will not be possible. For a longer break, self-exclusion is available, allowing you to stay away from betting for anywhere between 6 months and 5 years. You can also contact support for help using any of these tools.
Safe & Trusted

Your data is in safe hands

hibetProtecting your privacy at - is our responsibility. Register with confidence and enjoy the best betting experience in Bangladesh.

Data is never sold SSL Secured In Your Control 24/7 Support
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