HiBet FAQ – Frequently Asked Questions & Support Guide

No. hibetMinimum age to register at 18 years. This isn't just a rule — protecting minors is one of our platform's top priorities.

Your date of birth is verified at registration — if you're under 18, the registration will not go through. During KYC verification, your NID is checked again to confirm your age. Accounts created with false information may be suspended and balances forfeited. If a minor in your household has access to your device, parents and guardians are advised to enable parental controls.

hibet's current promotions & offers on the Promotions page After logging in, visit the Promotions page to see offers available exclusively for you.

How often it's updated:
• Daily Offers: Refreshed every morning
• Weekly Offers: Updated every Monday
• Special Event Offers: Special offers are available for major tournaments (IPL, BPL, World Cup)
• Welcome Bonus: Up to 100% on your first deposit, maximum ৳5,000 for new members

Each offer's validity and terms are clearly listed on the promotions page. Claim yours before it expires.

Deposits from bKash and Nagad are typically instant Instant (within 1–5 minutes) hibet are credited to your account. Rocket may take slightly longer — typically within 10 minutes.

If your deposit fails or is delayed:
1. First, check in your bKash app to confirm whether the amount was deducted
2. Once deducted, note down your transaction ID
3. hibetContact 's live chat with your transaction ID and deposit amount
4. Issues are usually resolved within 30 minutes

Please note: If your money is deducted, it won't disappear — it will either be credited to your account or refunded.

hibet's security system uses multiple layers of protection to keep your information and funds safe:

Data Security:
• All data transfers 256-bit SSL Encryptionis kept secure — using the same technology as banks
• Your personal information is never sold or shared with third parties
• Privacy policy is strictly followed

Financial Security:
• Members' deposited funds hibet's operational funds are kept completely separate
• KYC verification at withdrawal confirms that it's really you making the transaction
• Our anti-fraud system automatically blocks suspicious activity

Keep yourself protected too: Enable Two-Factor Authentication and never share your password with anyone.

hibet's minimum bet amount depends on the sport and market, but the general rule is:

• Sports Betting: Minimum ৳10 can be used to place bets
• Live Betting: Minimum ৳20
• Casino Games: Some slot games start from as low as ৳5, while live tables have a minimum of ৳50
• Maximum Bet: Varies by event and market, generally between ৳1 lakh and ৳10 lakh

Starting small keeps your risk low and helps you get a feel for the platform. New members are encouraged to begin with small bets before stepping things up.

hibet's Slots section has hundreds of games, which can be broken down into roughly three categories:

Classic Slots: 3 reels, simple rules. Perfect for beginners. Stretch your playtime with smaller bets.

Video Slots: 5 or more reels, with bonus rounds & free spin features. The most popular category.

Progressive Jackpot Slots: The jackpot grows with every bet placed. Big win potential — though the odds of hitting it are low.

Tips for Beginners: Try it free in "Demo" mode first — hibet's slots offer this option. The higher the RTP (Return to Player), the better the game is generally considered to be. It's usually a good idea to go for games with an RTP above 95%.